User Agreement

Updated on 01.07.2024

1. Terms and Definitions Used in This Agreement

The terms listed below have the following meanings in this Agreement:

1.1 Site -- an Internet resource consisting of a combination of all information (text and graphics), functions, computer programs, and content placed therein (data, information, materials, documents, files, messages, images, etc.), located at the network address (domain name) https://rubydrop.ru, including all internal pages of this address.

1.2 Site administration -- MIDEFY LIMITED, 15 Alikhan Bokeikhan Street, Office 25, Yessil District, Astana, Kazakhstan, 010000, Company number: 200640900199, the entity that owns and operates the Site.

1.3 Site User (hereinafter - the User) -- an individual using the Site. A legal entity performs the functions of the User through its representative.

1.4 Use of the Site -- access to the Site, navigation within it, and other lawful and bona fide actions by the User without administrative rights over the Site.

1.5 Parties -- the Site Administration and the Site User who have entered into this Agreement.

1.6 Chat -- the internal functionality of the Site, which allows users to exchange messages publicly, governed by the relevant terms of use.

2. General Provisions

2.1. This User Agreement (hereinafter referred to as the Agreement) applies to the Site located on the Internet at https://rubydrop.ru.

2.2. This Agreement governs the relationship between the Site Administration and the Site User.

2.3. The Site Administration reserves the right to change, add, or remove clauses of this Agreement at any time without notifying the User.

2.4. Continued use of the Site by the User constitutes acceptance of the terms of the Agreement and any changes made to it.

2.5. The User is solely responsible for checking this Agreement for changes.

2.6. By beginning to browse the Site or using any functions offered on the Site, the User is deemed to have accepted the terms of the Agreement in full, without any reservations or exceptions.

3. Subject of the Agreement

3.1. The User uses the Site on the terms set forth in this Agreement. The subject of the Agreement is to provide the User with access to the use of the Site and its functionality.

3.2. All currently existing functions of the Site, as well as any subsequent modifications and functions that appear in the future, are subject to this Agreement.

3.3. The Site facilitates the exchange of information and interaction between the Parties remotely (without the personal direct presence of the Parties) - using software, electronic services, and tools provided on the Site.

3.4. The Site is not a mass media outlet. The Site does not contain information that is harmful to the health and development of children, nor any information that is restricted or prohibited for distribution in accordance with the laws of Kazakhstan.

3.5. Access to the Site is provided free of charge.

3.6. This Agreement is a public offer. By accessing the Site, the User agrees to the terms of the Agreement and is considered to have acceded to this Agreement.

3.7. In providing the opportunity to use the Site, neither the User nor their employees and/or other persons are considered information intermediaries within the meaning of the laws of Kazakhstan.

4. Rights and Obligations of the Parties

4.1 The Site Administration has the right to:

4.1.1. Change the rules for using the Site, as well as change the content of the Site. Changes take effect upon publication of the new version of the Agreement on the Site.

4.1.2. Restrict access to the Site or parts of the Site in case of violation by the User of the terms of this Agreement.

4.2 The User has the right to:

4.2.1. Access the Site for educational and similar purposes, as well as to use the functions offered on the Site.

4.2.2. Use the Site solely for purposes permitted by this Agreement and not prohibited by the laws of Kazakhstan.

4.2.3. Withdraw game values in an amount not exceeding the total amount of deposits by more than 200 times and not exceeding 500,000 (five hundred thousand) tenge at the exchange rate established at the time of balance replenishment. Exceeding the withdrawal amount is possible at the discretion of the Administration.

4.3 The Site User undertakes to:

4.3.1. Observe the property and non-property rights of authors and other copyright holders when using the Site.

4.3.2. Refrain from actions that may disrupt the normal operation of the Site.

4.3.3. Not distribute any confidential and protected information about individuals or legal entities using the Site that is protected by the laws of Kazakhstan.

4.3.4. Avoid any actions that may violate the confidentiality of information protected by the laws of Kazakhstan.

4.3.5. Not use the services of the Site for the purpose of:

a) Posting illegal information that violates the rights of third parties; promotes violence, cruelty, hatred, or discrimination based on race, nationality, gender, religion, or social status; contains false information and/or insults to any persons, organizations, or authorities.

b) Encouraging unlawful acts, as well as assisting persons whose actions are aimed at violating the restrictions and prohibitions in force in Kazakhstan.

4.4 The User is prohibited from:

4.4.1. Tracking or attempting to track any information about any other User of the Site.

4.4.2. Using the Site for any purpose prohibited by the laws of Kazakhstan, as well as inciting any illegal activity or other activity that violates the rights of the Site Administration or other persons.

4.4.3. Acting dishonestly and allowing abuse of rights.

4.4.4. Without prior written consent of the Site Administration, copying, reproducing, distributing (for a fee or free of charge), modifying, displaying, publicly performing, preparing, or using the content of the Site for commercial or non-commercial purposes.

4.4.5. Using the content of the Site on any other site or computer network for any purpose (other than for personal viewing).

4.4.6. Interfering (or attempting to interfere) with the operation of the Site or any actions performed on the Site.

4.4.7. Distributing spam, messages containing a request to forward the message to other Users, or other undesirable or illegal information.

4.4.8. Attempting to interfere with or compromise system integrity or security, decoding any transmission to/from the server serving the Site.

4.4.9. Uploading viruses, trojans, or other malicious software to or through the Site.

4.4.10. Engaging in bonus hunting or abusing the bonus program. This includes actions mainly funded by promotional codes, gifts, or participation in promotions.

4.4.11. Using more than one account on the Site.

4.4.12. Engaging in fraud, involving other Users in fraudulent schemes, deceiving the Administration, or distributing malicious information in the Chat or through other Site resources.

4.4.13. Publicly insulting the Site Administration and/or spreading slander using internal communication services, including but not limited to Chat.

4.4.14. Impersonating the Site Administration or other employees and affiliates related to the Site Administration.

4.4.15. Violating the Chat Rules.

4.5 Restrictions applied to the User's account in case of violation of the terms of use:

4.5.1. Prohibition from using the Chat (in case of violation of clause 4.4.7. or clause 4.4.15).

4.5.2. Blocking the ability to withdraw game values and participate in multiplayer PvP games (in case of violation of clause 4.4.10 or clause 4.4.11).

4.5.3. Prohibition from receiving any bonuses (promo codes, participation in events, etc.) and writing off funds received as a result of using the bonus program (in case of violation of clause 4.4.10 or clause 4.4.11).

4.5.4. Complete blocking of the account.

4.6. Restrictions on the User's account can be removed at the discretion of the Site Administration. All funds and items can be debited from the account, including the difference between the deposit amount and the withdrawal amount.

5. Use of the Site

5.1. The Site may not be copied, published, reproduced, transmitted, or distributed in any way, in whole or in part, without the prior written consent of the Site Administration.

5.2. The Site is protected by copyright as well as other intellectual property rights and unfair competition laws.

5.3. The User is solely responsible for maintaining the confidentiality of their information, as well as for all activities carried out on their behalf.

5.4. For security purposes, the User is recommended to use anti-virus programs and follow general Internet safety rules.

5.5. This Agreement shall govern all additional terms and conditions provided on the Site.

5.6. The Site Administration has the right to make any changes to the information provided on the Site at any time without notifying the User.

5.7. The document "Privacy Policy" regulates the relevant part and extends its effect to the User's use of the Site.

6. Responsibility

6.1. Any losses that the User may incur in the event of intentional or reckless violation of any provision of this Agreement, as well as due to unauthorized access, are not reimbursed by the Site Administration.

6.2. The Software is provided "as is" and the User uses it at their own risk. The Administration is not responsible for any damages or losses incurred by the User due to the use of the Software.

6.3. The Site Administration is not responsible for:

6.3.1. Delays or failures, as well as any other cases of malfunctions in telecommunications, computer, electrical, and other related systems.

6.3.2. Actions of transfer systems, banks, payment systems, postal services, transport companies, and for delays associated with their work.

6.3.3. Improper functioning of the Site, if the User does not have the necessary technical means or skills to use it.

6.4. The Site Administration does not bear any obligation to provide Users with the means and skills necessary to use the Site.

7. Violation of the Terms of the User Agreement

7.1. The Site Administration has the right to disclose any information about the User if disclosure is necessary in connection with an investigation or complaint regarding the misuse of the Site, or to identify a User who may violate or interfere with the rights of the Site Administration or the rights of other Site Users.

7.2. The Site Administration has the right to disclose information about the User if the current legislation of Kazakhstan requires or permits such disclosure.

7.3. The Site Administration has the right, without prior notice to the User, to terminate access to the Site if the User has violated this Agreement or the terms of use of the Site contained in other documents, as well as in the event of termination of the Site, or due to a technical problem of any kind.

7.4. The Site Administration is not liable to the User or third parties for termination of access to the Site in case of violation by the User of any provision of this Agreement or other document containing the terms of use of the Site.

8. Additional Terms

8.1. The Site Administration does not accept proposals from the User regarding changes to this User Agreement.

8.2. Messages from the Site employees sent to the User through the use of the Chat, technical support tools, or in media resources owned by the Administration are not a public offer.

8.3. Reviews and questions of the User posted on the Site are not confidential information and can be used by the Site Administration.

8.4. This Agreement is valid from the moment it is posted on the Site, contains all the essential conditions, and becomes mandatory for each individual User from the moment such User expresses consent to the terms of the Agreement in the manner provided for in clause 2.6 of the Agreement.

8.5. The Agreement can be changed at any time by the Site Administration unilaterally without any special notice. The new version of the Agreement comes into force from the moment it is posted on the Site, unless otherwise provided by the new version of the Agreement.

8.6. This Agreement is governed by and construed in accordance with the laws of Kazakhstan. Issues not regulated by this Agreement shall be resolved in accordance with the legislation of Kazakhstan.

8.7. Disputes and disagreements are resolved through negotiations, if an agreement is not reached, then the dispute is resolved in accordance with the current legislation of Kazakhstan.

8.8. Nothing in the Agreement can be understood as establishing legal relations of partnership, joint activities, employment, or any other relations not expressly provided for by the Agreement between the User and the Site Administration.

8.9. The current User Agreement is posted on the Site at https://rubydrop.ru/user-agreement.

Refund Policy

Our Products are digital content (virtual objects) and are not considered goods within the meaning of the Consumer Protection Act. Due to their specific nature, they are not subject to the general consumer right of return.

Refunds for purchased content on the Site are possible at the discretion of the Administration. Refunds are not possible if the funds have been spent or increased, or if more than 30 calendar days have passed since the account was replenished.

Refunds are made using the same details from which the payment was made.